Hosted PBX

Unlike a traditional onsite PBX Switchboard, which requires a large investment, ongoing maintenance and costly upgrades, GrandWell’s hosted PBX is a cloud-based PBX system accessible via an IP network. We have an extensive list of features that speak to your business’s voice requirements.

Rather than being responsible for hardware, software, training, maintenance, and more, GrandWell takes care of it all

Voice Recordings

Whether you need to record local or remote calls for staff training, dispute resolution, or FAIS compliance, our solution will give you complete peace of mind, scalability and online access to voice recordings. These recordings are stored on a highly-secure and redundant platform.

TMS Reporting

The GrandWell TMS (Telephone Management System) is a cloud-based solution which allows you full control of your telephone usage. Our user-friendly portal provides you with detailed reports across your whole organisation which can be searched and exported into CSV format.

Mobile Extensions

As a value-added service, GrandWell’s Hosted Softphone App turns your smartphone into an extension of your desk phone. Bringing all the rich features of the GrandWell’s hosted PBX into the palm of your hand wherever you are. This is also available on any Windows desktop or laptop computer.